AI Disclaimer

This AI Disclaimer applies to Sophia, the AI-powered receptionist and business assistant provided by Nexis Growth. By using Sophia or any Nexis Growth AI services, you acknowledge and accept the limitations described below.

1. Sophia Is an AI-Powered Service

Sophia is an artificial intelligence system that generates responses automatically based on the information provided to it. Sophia is not a human being. While Sophia is designed to sound natural and conversational, all responses are generated by AI technology.

2. AI Responses May Contain Errors

AI-generated responses may occasionally be inaccurate, incomplete, or not reflect the most current information. AI technology has inherent limitations and may produce responses that are incorrect or misleading despite our best efforts to ensure quality.

3. Not Legal, Medical, Financial or Professional Advice

Sophia must not be relied upon as:

• Legal advice
• Medical advice or diagnosis
• Financial advice
• Emergency assistance
• Professional advice of any kind

Customers and end-users should seek qualified professionals for important decisions. Sophia should not be used as a substitute for professional advice.

4. No Emergency Use

Sophia must not be used for emergency situations. If a caller requires emergency assistance, Sophia should direct them to contact emergency services (000 in Australia). Nexis Growth is not liable for any failure of Sophia to handle emergency situations appropriately.

5. Customer Responsibility

If you use Sophia to communicate with your customers, you remain responsible for:

• Reviewing and configuring Sophia's knowledge base and responses
• Ensuring the information provided to Sophia is accurate and up to date
• Monitoring Sophia's interactions with your customers
• Correcting any inaccurate information Sophia may provide
• Ensuring Sophia's use complies with all applicable laws

6. No Guarantee of Results

Nexis Growth does not guarantee that Sophia will always provide accurate, complete, or satisfactory responses. We do not guarantee specific business outcomes, revenue increases, or customer satisfaction from using Sophia.

7. Continuous Improvement

Nexis Growth continuously works to improve Sophia's accuracy and capabilities. However, AI technology is evolving and may not always meet expectations. We appreciate your feedback to help improve the service.

8. Contact

For questions about this AI Disclaimer, contact us at admin@nexisgrowth.com.