Refund Policy

Last Updated: 7/26/2026

1. General Policy

At Nexis Growth, we are committed to providing high-quality digital marketing, AI automation, and CRM services. Due to the nature of our digital services and the immediate allocation of resources, time, and intellectual property upon commencement of a project, our refund policy is strictly defined below.

2. Month-to-Month Services

For our monthly retainer services (including but not limited to AI Receptionist, CRM management, and Advertising Management):

• We do not offer refunds for services already rendered or for the current billing cycle.
• You may cancel your subscription at any time with 30 days written notice.
• No pro-rated refunds will be issued for partial months of service.

3. Setup Fees and One-Time Projects

Setup fees and one-time project costs (such as website design or initial CRM build-outs) are non-refundable once work has commenced. This is because these fees cover the immediate labor and structural setup required to deliver the system.

4. Advertising Spend

Any funds paid directly to third-party advertising platforms (such as Facebook/Meta or Google) are strictly non-refundable by Nexis Growth. These transactions are governed by the respective platform's policies.

5. Exceptional Circumstances

Refund requests may be considered on a case-by-case basis under exceptional circumstances, such as a documented failure on our part to deliver the agreed-upon scope of work. Any such refund is entirely at the discretion of Nexis Growth management.

6. Contact Us

If you have any questions about our refund policy, please contact us at:

Email: admin@nexisgrowth.com