Privacy Policy
Last Updated: 23/06/2026
Introduction
Nexis Growth ("we", "our", or "us") respects your privacy and is committed to protecting your personal data in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and protect your personal information.
The Data We Collect
We may collect the following types of personal data:
- Identity Data: first name, last name, business name.
- Contact Data: email address, phone number, billing address.
- Technical Data: IP address, browser type and version, time zone, device information.
- Usage Data: how you use our website, products, and services.
- Communications Data: records of your consent to receive SMS, email, and other communications from us.
- Business Data: information about your business including industry, number of employees, and business challenges you share with us.
How We Collect Your Data
We collect data when you: fill in a form on our website, start a free demo, purchase a plan, contact us by email or phone, interact with our chat widget, or use our automated SMS and email systems.
How We Use Your Data
We use your personal data to: provide and manage the services you have requested, send you SMS and email communications you have consented to, respond to your enquiries, improve our services, comply with legal obligations, and send service-related notifications.
SMS and Email Marketing
By submitting a form, starting a free demo, or purchasing a plan with Nexis Growth, you consent to receive automated SMS messages and emails related to your service, appointments, and follow-ups. You can opt out at any time by replying STOP to any SMS or clicking unsubscribe in any email. We comply with the Australian Spam Act 2003 for all commercial electronic messages.
AI and Automated Processing
Our services use artificial intelligence and automated systems to process communications, qualify leads, book appointments, and follow up with your customers on your behalf. Data processed through these systems is handled in accordance with this privacy policy and is not used for any purpose other than delivering your requested service.
Third-Party Data Sharing
We may share your data with: our CRM and automation platform providers who process data on our behalf, advertising platforms (Facebook/Meta and Google) when you use our ads management services, and website analytics providers (Google Analytics). We do not sell your personal data to third parties.
Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, alteration, or disclosure. Access to your data is restricted to authorised team members only.
Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. When data is no longer required, it is securely deleted. You may request deletion of your data at any time.
Your Rights
Under the Australian Privacy Act 1988, you have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, opt out of marketing communications at any time, and lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you believe we have breached your privacy.
Cookies
Our website uses cookies. For detailed information about the cookies we use, please refer to our Cookie Policy.
Contact and Complaints
For any privacy-related questions, data access requests, or complaints, contact us at:
Email: admin@nexisgrowth.com
We will respond to all privacy enquiries within 30 days.
